Salon safety protocol

1 OUR SALON

• We have undertaken a thorough review of our salon and services
• We will not be accepting walk-ins, you must pre- book
• We have rearranged the salon space to adhere to social distancing guidelines
• We will stagger customer appointment times 
• Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
• We will greet you warmly but without a handshake or a hug 
• Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
• Hand sanitiser must be used on entry to the salon 
• Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
• Clients must minimise what they bring as you will be asked to keep all belongings with you 
• We will ensure adequate ventilation throughout the salon with doors and windows open where possible
• We ask that clients attend their appointments alone
• We will, if required, extend opening hours whilst ensuring we retain social distancing
• We ask that you pay using card or cashless means where possible

2 OUR TEAM

• All team members are trained to care for our customers in a safe, hygienic and professional manner
• Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating
• To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating

3 OUR PROFESSIONAL SERVICES

• We have reviewed our service menu and removed any that we feel will be unsafe at this time
• To wear the face mask provided by us as you enter the salon 
• Our team will wear, masks and aprons on the salon floor and all team members will wash their hands before and after every client interaction
• To wash your hands or use hand sanitisers before and after each service 
• PPE will be replaced after every client
• We will not have magazines in the salon 
• New clients will have a virtual consultation to assess their service needs and ensure the right appointment time is allocated

• Do not come to the salon if you or anyone you live with is unwell or self-isolating